Anyone have a weird order from DCBS dated to Feb 24 they didn't place? [Archive]

Thomas Mauer

03-01-2006, 09:54 AM

So I went to my DCBS account just now because I wanted to place my trade orders for the new month and saw an order I supposedly placed on Feb. 24 for $63.21 - of single issues I'm not interested in, effing PREVIEWS, and a digest of Runaways I don't even need (god, I hate digests).

Now my password is just a gibberish mix of letters and numbers, so I can't imagine someone hacked my account (gonna change the password, anyway). And I know that I didn't place that order since - well, I don't need any of that stuff.

So I just wanted to give y'all a heads-up that you check your accounts for any order inconsistencies. Maybe they had a database glitch or something.

Gonna email them now.

Brian Reed

03-01-2006, 10:00 AM

Nope. My account looks good. Sounds like you should drop customer service a note.

Thomas Mauer

03-01-2006, 10:05 AM

Just did.

Twocool4u1

03-01-2006, 10:17 AM

this happened to me once. the only thing i could think about it was that i put a bunch of stuff in my cart and logged in and never really completed check out but maybe their system checked out by itself. but it was all stuff i wanted (some figures) but like 5 of each figure. i didnt e-mail them to stop the order i just kept the stuff.

Thomas Mauer

03-01-2006, 10:22 AM

I'm not a fan of cosmic comics and this list has Ion and a bunch of the Annihilation stuff. Really weird.

dEnny!

03-01-2006, 10:24 AM

So I went to my DCBS account just now because I wanted to place my trade orders for the new month and saw an order I supposedly placed on Feb. 24 for $63.21 - of single issues I'm not interested in, effing PREVIEWS, and a digest of Runaways I don't even need (god, I hate digests).

Now my password is just a gibberish mix of letters and numbers, so I can't imagine someone hacked my account (gonna change the password, anyway). And I know that I didn't place that order since - well, I don't need any of that stuff.

So I just wanted to give y'all a heads-up that you check your accounts for any order inconsistencies. Maybe they had a database glitch or something.

Gonna email them now.

DCBS has made a mistake on my billing, but they quickly corrected it. I was accidentally charged an order I didn't place, but it was corrected quickly and easily with an e-mail.

They are very easy to work with. Mistakes happen, but they make sure to get them fixed without any headaches or drama.

Thomas Mauer

03-01-2006, 10:29 AM

Wow, they replied really quickly! Apparently, they have a new customer with the same name, so that's how his order ended up on my list. Phew! Relief. :D

Simps

03-01-2006, 10:53 AM

Wow, they replied really quickly! Apparently, they have a new customer with the same name, so that's how his order ended up on my list. Phew! Relief. :D

Relieved? You shouldn't be. What if it's your doppleganger? You. Must. Find. Him.

Thomas Mauer

03-01-2006, 11:00 AM

Relieved? You shouldn't be. What if it's your doppleganger? You. Must. Find. Him.
:shock:

Actually, my doppelganger's name is Ben. I've seen photos.:scared: